The Library's Phase 3 Services Begin
In Phase 3, our priorities continue to be the health and safety of staff, users and the community at large and providing convenient access to collections of materials in all formats.

An additional goal of Phase 3 is providing access to the Library’s public computers, scanners and printers, equipment that we recognize not everyone in our community may have at home.

The following Library services have resumed.
  • Use of photocopy machines (Payment for photocopying and printing must be made at the attached print kiosks. Print kiosks accept credit/debit card as well as $1 bills and coins. The bill and coin changers are unavailable.)
  • Fax service (Payment for faxing can be made at the Reception Desk with a credit/debit card. If the user has a Library account, a charge can be added to the account and paid later.)
  • Notary service (Please contact the Library to check for the availability of a notary before you come in.)
  • Payment of fines and fees at self-checkout stations and Circulation or Reception Desks by credit/debit card. Cash is not currently accepted. Payment may also be made online or at print kiosks. The Library’s credit card terminals also accept Apply Pay, Google Pay or Tap to Pay. 

Computer use by appointment and print from home
  • Register for appointments online or by calling the Main Library at (248) 232-2290 or the Westacres Branch at (248) 363-4022.
  • Appointments are for a maximum of 45-minutes in length per day, per library account and can only be reserved the day before.
  • Computer sessions are for quick research, job-related searches and other priority needs. Sessions are not for entertainment, such as watching TV shows or YouTube videos.
  • Print and scan documents as part of a computer appointment.
  • Read the Library Computer Use FAQ.
  • Print from home and pick up your documents at the Library. Read how to use this service.
Computer sessions will follow safety recommendations from the Centers for Disease Control (CDC) designed to reduce exposure to the COVID-19 virus.
  • Users are required to wear a face mask.
  • Only one person may sit at a computer workstation during an appointment.
  • Strict social distancing will be maintained between computer workstations, users and staff.  
What to expect at your computer session
  • Please be punctual and begin your appointment at the time you reserved. When you arrive, check in at the Information Desk with your library card. You will be directed to your assigned computer workstation.
  • Library staff will wear face masks and follow strict social distancing guidelines. Assistance from staff is limited to answering questions from a distance of six feet.
  • Headphones have been removed from computer workstations. If you need to use headphones, please bring your own set.
  • Bring a flash drive if you anticipate needing one to save documents.
  • Your session cannot be extended beyond your allotted time. 
After computer sessions,
staff sanitize computer
stations, keyboards, mice,
work surfaces and chairs. 
Other Services Available in Phase 3
Digital Materials
Continue to use the eLibrary. Check out digital books, movies and music from the eLibrary 24/7. The Centers for Disease Control (CDC) recommends using digital materials and curbside pick-up for print and other materials as a way to stay safe when using a library.
Grab & Go Service
  • Come into the Main Library or Westacres Branch buildings and browse youth, teen and adult circulating collections. 
  • Select materials to enjoy at home and pick up materials you’ve placed on hold.
  • Ask for reader’s advisory or reference assistance to help with your selections.
  • Use self-check stations to check out materials.
  • Leave the building after about 45 minutes inside.
  • Masks are required in Library buildings.
Main Library Drive-Up Window 
Pick up items that you've requested be available at the Main Library Drive-Up Window, including materials you've placed on hold or a library card.

Parking Lot Pick-Up
Curbside service is available at both the Main Library and Westacres Branch during Library hours posted on our website. Read details.
Renew or request a library card in person
Ask at the Main Library Reception desk or the Westacres Branch Circulation desk. You can also renew or request a library card on the Library’s website

Virtual programs and events
We will continue to offer virtual programs and events during Phase 3. Check the Event Calendar for a schedule. Register for programs and events on the Virtual Programs page.

Michigan Electronic Library (MeL) interlibrary loan service has resumed.

Library staff are available to help with finding materials you want, readers’ advisory and reference assistance, answering questions about how to use the Library’s digital services such as how to download eBooks to tablets and other devices, and renewing a library card or issuing a new one.
Staff will wear face masks and follow strict social distancing guidelines. 
Other Services and Building Spaces
The following services or use of building spaces will not be available as part of Phase 3. The quiet and group study rooms, Activity Centers, Meeting and Conference Rooms, Casual Study Room, Computer Lab and Friendshop will be closed. Other frequently touched surfaces including toys and play equipment, vending machines, water fountains and bill changer will not be available. 
We Ask You to Protect Yourself and Others

  • We’re working together to protect each other and everyone in our community. Please stay home if you have a fever, feel unwell or are experiencing any symptoms related to COVID-19. 

  • To enter Library buildings, Library staff and Library users age two and older are required to wear face masks and follow strict social distancing guidelines to stay feet apart from anyone not living with them. Anyone who does not want to wear a face mask is welcome to use Parking Lot Pick-Up and the Drive-Up Service Window.

  • Protective measures are in place at the Main Library and Westacres Branch. Plexiglass shields have been installed at public service desks. Floor markers indicate 6-feet spacing for social distancing. Hand sanitizer is available.

  • Using self-check stations to check out items is strongly encouraged. This helps minimize close interactions to keep everyone safe. Self-check stations will be periodically cleaned throughout the day.

Anyone age 2 and older
is required to wear a mask when in a Library building.
While in a building or waiting outside, stay at least six away from anyone not living in your household.
The number of people allowed in a Library
building is limited to maintain social distancing.
Returned Materials will continue
to be Quarantined and Cleaned. 
Phase 3 Hours
Phase 3 Hours
Open hours have been reduced to give staff time to process requests and holds that are received overnight and to provide more time after the Library closes to thoroughly clean and disinfect surfaces.

Monday-Thursday: 10 AM – 7 PM 
Friday & Saturday: 10 AM – 5 PM
Sunday: Noon – 5 PM 

Please note
These temporary hours are subject to change. Please check our website regularly for announcements about hours of operation.
Have a question? Call, text, chat with, or email a librarian.
Use the Library’s "Contact Us" feature to ask us questions.
The eLibrary is open 24/7
Visit the eLibrary often to connect to the large and growing number of digital resources that are available 24/7. You can:
West Bloomfield Township Public Library | 4600 Walnut Lake, West Bloomfield, MI 48323